JAL selects IBS Software for iCargo implementation

Japan Airlines (JAL) has selected IBS Software for the implementation of iCargo, a comprehensive cargo sales, inventory and reservations system that manages air cargo operations and movement globally and powered with business capabilities that are tailored for the unique Japanese Air Cargo market.

JAL will replace multiple legacy systems with IBS’s iCargo Terminal Operations solution for Japan, the workhorse that will manage the entire operations process covering the import, export, transfers, warehouse operations and airports operations across the network. Along with significant savings in legacy system maintenance costs, JAL will also benefit from major efficiency improvements through the iCargo solution.


iCargo is the industry leader in Japan and the only non-Japanese system in this market today that has full Japanese Customs NACCS reporting capabilities. The real time availability of operational information through iCargo also helps generate actionable intelligence to understand the overall utilization of assets and thereby improve operational efficiencies.


“JAL is an iconic name in the airline industry and we are proud to welcome them to the iCargo community. Their aim is to drive efficiency improvements and iCargo, the leader and IT platform of choice for airlines especially in the Japanese market, will help their transformation into digital freight,” said Ashok Rajan, senior vice-president and  head, Cargo & Logistics Solution Business, IBS Software.


iCargo is an integrated solution that supports the end-to-end business functions such as cargo reservations, rating, manifesting, import & export operations, warehouse management, revenue accounting, air mail handling and revenue management of cargo carrying airlines and ground handlers. iCargo follows the air cargo industry best practices and is fully compliant with global industry standards and initiatives such as Cargo iQ, C-XML, OneRecord, e-AWB and e-Freight in general.

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