Wallace Investments has deployed Tideworks’ graphical planning solution, the Spinnaker Planning Management System, at the Ports of Auckland.
While travel restrictions in response to the COVID-19 pandemic prohibited Tideworks’ team from traveling to Wallace’s terminal for initial assessments, testing and deployment, they collaborated with Wallace and stakeholders at the port to deploy the solution while both teams were fully remote.
Despite the challenges presented by the pandemic, the solution went live in Q2 2020. Since the implementation was completed, the terminal has been able to automate its manual processes and improve operational efficiencies by eliminating errors they were experiencing with a previous TOS system.
“We are excited to kick off our engagement with Wallace,” said Thomas Rucker, president of Tideworks. “The remote go-live was an exciting challenge for both companies. We’re pleased with the smooth deployment and eager to help terminal operators in the Oceania region enhance operational efficiency and reduce costs, especially during such a tough economic time.”
Felix van Aalst, general manager of Wallace, added: “Investing in TOS improvements is critical as we continue to modernise terminals to increase efficiency throughout the supply chain.
“Our new relationship with Tideworks and the resulting TOS integrations will help further our commitment to our customers and to safely and efficiently loading and discharging vessels to meet shippers’ and freighters’ changing needs.”